Section-B - BOH

Staff very friendly and have good suggestion regarding the food and the food 100% perfect to my taste

I love this store for serving my Delicious B Burger and SB Fries Fast, Accurate every time I drop on this store. Keep up the Good Work

This is, by far, one of the most overrated burger joints I've ever encountered.
I've given thus place the benefit of doubt by ordering from it multiple times, and as always, they never fail to disappoint me, and here's why:
Food never arrives hot, though I literally live 3 minutes away from this cloud branch. Bread is soggy, fries are cold, and the fried chicken comes harder than a red brick.
You'd expect to have a gourmet experience when you're paying more than 200 riyals and not a single mistake.
This is beyond unacceptable, but as usual, nothing will be done as I've previously filed my complaints, and the usual customer service bot reply was given.
Not once have I ever been compensated, and for that, I've given hope on this place.

Also the staff in the section are very rude I think they don't know how to talk I think they need training

الاكل لذيذ بصراحه، بس اخلاق الموظفين سيئه جدا، لا ابتسامه ولا تحيه ولا خدمه كنه مغصوب يشتغل. حتى لو سالته سؤال ماراح يجاوب ياخذ طلبك من غير مايطالع فيك. انسى يجيب طلبك للسياره والمكان صغير وحار جدا ماتقدر حتى توقف تنتظر طلبك وطلبت منه يأشر بيده لما يخلص طلبي ورفض. رحت للمطعم مرتين مره الظهر والثانيه في الليل نفس الخدمه السيئه. على اسعاركم الغاليه المفروض الخدمه تكون افضل. جرب فرع ثاني ولا اطلب اون لاين ولا تشوف الي شفته.

الطعم جددا مختلف عن الفرع الأساسي الدجاج مليان زيت ويغث وفي جزء قاسي كأنه مو مستوي والفرايز مافيه سبايسيز ولين تجربة غير موفقة

This is a take out location of the best Burger in Jeddah.
Food is amazing and service is great and very friendly