Pakistan international airline (PIA)

I had an issue with my ticket so i had to visit the office. The staff was very kind to us especially the support of Mr. Amjad and Mr. Iftikhar was commendable. They solved the issue on priority basis.

Although PIA is nose diving in all aspects, however, staff like Amjad and Iftikhar are true assets for their company who Akhlaaq truly represents the trust and Khidmat. The way they handled my problem and fixed it while I waited was overwhelming and unexpected. I recommend the their bosses for further promotions and higher responsibilities so that they both can serve their countrymen in greater capacity.

Jeddah office wasn’t attending my call, i just tried Makkha office, they picked up call at first ring and gave me proper information
Thanks

All staff very cooperated and good behavior. I would like to specially thanks Mr. Sufyan

Spend my money to get to the location and they change the timing. They didn't post the Ramadan Timing on web.
Their Ramadan Timing Sat - Thr 10: 00-13: 00 and 22: 00-01: 00

Extremely unsataisified by the most unethical and mismanaged, lying management i have ever faced. Imran Waheed Country Manager Saudia arabia and Sales Manager Raja Qamar.
These guys are very big lying faces of PIA in Jeddah.
My flight got canacelled and was after 2 days, my Hotel wont let me stay extra as they were fully booked and same with the neighbouring hotels. I called Raja Qamar and Imran Waheed (who are the main representatives of PIA)
they told me to come to airport on your flight time and you will be sent to Hotel provided by PIA.
The lying Raja Qamar said that dont worry we have 100s of workers at airports and they will
Assist you. When i went to airport with my mother there was nobody and we waited 8hrs for 2 people of PIA staff to come to airport.
During I called both Imran waheed and Raja qamar nobody picked up.
Imran waheed said once he picked that cab is coming to pick you up and we waited for 5 hrs and nobody came and he never picked up my call again.

At Airport PIA staff Muhammad Sher said that Imran waheed and Raja qamar are liars and lunatics they have no authority blah blah so we will send you on a different flight and will not give you hotel.which was after 12 hrs and we stayed whole day on airport. When asked for refreshment, Mohammad sher said my boss said there is no refreshment provided by PIA. Though its written on the PIA site that refreshment and hotel will be provided where there is long wait.

Will never ever fly again with PIA and will always tell everyone to avoid it.

Note the names of these Liars who are defaming and devaluing PIA on international level.
Imran waheed
Raja qamar
Mohammad Sher

I have all the proofs with me.

Very nice staff special mr sagir meo sab very humble man and very nice personality theses pepolies proud of Pia jazakallah today I am visit I am very happy with staff members