It was good but not perfect as I was expecting from jabal omar marriott, as the receptionist attitude and behaviour was inappropriately With us. Wish you check this thing
As iam expecting the Best from jabal omar marriott hotel
It’s was wonderful staying at this hotel great rooms, great service, great staff, great management appositely I will back to stay at this hotel big thanks to Marriott Jabal Omar team.
ماريوت جبل عمر. فندق نظيف يمتاز بوسع الغرف مقارنه بالمنافسين الموظفين ودودين بشكل عام يوجد مصلى مطل على الساحات بوجهه نظري اقيمه 3,5 /5 للاسباب التالية:
١- التنقل بالباص الى الحرم او منطقة السوق والخدمات وذلك في الوقت الراهن ومكان تجمع الباصات على منطقه مرتفعه قليلاً وبالتالي متعبه لكبار السن والمزعج في ذلك انه لايوجد الا باص واحد لنقل الترددي في العودة ستكون في قيد الانتظار حتى يصل الباص لنقلك الى الفندق.
2-دورات المياة مستواها اقل من المأمول من فندق ماريوت.
اللهم لك حمد والشكر كانت من افضل الفنادق الي اقمت فيها ليلتين ماتدري تمدح الاستقبال والتعامل ولا تمدح الغرف والفطور والله كلمه حق تجربه رائعه وبأذن الله تتكرر وشاكر للاستقبال
Excellent and wonderful stay. Just 3/5 mins walk to HARAM. Served grand breakfast every morning. Staff was extremely courteous. Love to stay again in sha Allah.
تعامل سئ في الدفع حجزت غرفتين بالخطأ عن طريق بوكنق ولا رجعوا لي حق الغرفة الثانية ٧٥٠ ريال والملاحظه الثانيه السور الخطر حق الأدوار المكشوفه يمكن يسقط طفل شقي لا سمح الله من أحد الأدوار الثلاثة عشر ولا يوقع إلا على الدور الثاني
من أجمل الفنادق الي أخذتها بجبل عمر! قريب من الحرم وفيه باصات ترددية من الفندق إلى الحرم والعكس ، مطل على الحرم على توسعة الملك عبدالله ، تعامل الموظفين راقي وصلنا ١٠ صباح ودخلونا على طول على غرفتنا الغرف كانت نظيفة جدًا وحتى زجاج الغرف نظيف صراحة فندق يستاهل كل ريال تدفعه فيه مناسب الكبار السن وللعوائل ، وفيه مسجد مطل على الحرم وتصلي مع الحرم! أن شاءالله بتكونون وجهتي للمكة كل مرة
رائع جدا ماشاء كبير ومرتبين وعندهم باصات توصلك لما الحرم وبعد ما تخلص العمرة كمان ترجعك بس عندهم المواقف ايه نعم كبير بس تتوه فيها الأرقام في كل دور تتكرر انا عن نفسي توهت عن سيارتي لغايه مالقيتها بس الحق ينقال يجي معاك حق الأمن يدلك على المكان جزاهم الله كل خير ويجازي حكومتنا على التيسير على المعتمرين والحجاج وتوفير سبل لراحتهم اقف لهم تحية وتقدير
جميل و الغرف واسعة طلبت غدا في الغرفة وصل في وقته و كان الذ وجبة غدا اكلتها في فندق لكن بوفيه الإفطار ضيق و زحمة وفوضوية من بعض النزلاء الذين لا يحترمون النعمة و كذلك الباصات فوضى ولا يوجد لها تنظيم مع انه يمكن تنظيم صعود النزلاء الى الباصات العائدة من الحرم واتمنى سرعة انجاز السلالم الموصلة الى الحرم حتى نتجنب فوضى الباصات
We booked a room for four people but the size of the room was so small that it could hardly fit the extra two beds. Further, I had to call for the beds though it should had been pre-arranged as I had advance booking. Service is extremely poor. Everyday we found only two water bottles provided for four people and though they respond to the calls, hardly someone bothers to come and provide with water. Breakfast was average and very strangely there were no spoons on the tables in the mornings. The worst check-out experience that I ever had was with this hotel. I called and waited for twenty minutes but nobody came to take our bags. I had two elderly ladies with me and they had to carry their own bags as we were a little excess on luggage. Shuttle was also a little inefficient especially in the mornings and could'nt find one even after waiting for some while. My expectation for this hotel was very high as it was a Marriott affiliate but was disappointed very badly.
فندق جميل والاستقبال تعاملهم حلو جداً وحريصين على خدمة الزوار ويقدمون خدمات اضافيه مجانيه في حال توفرها مثل الاطلاله والفطور يكونون مجاني في حال وجد شاغر
Conveniently located in the heart of the holy city of Makkah, within Jabal Omar complex development, Jabal Omar Marriott Hotel is few minute’s walk (500 steps) close to Haram, Kaaba. Although the hotel is steps away from Haram, free shuttle service is offer to elderly and special needs guests. The hotel is also close to many of Makkah's prestigious Holy sites. This five-star hotel in Makkah, Saudi Arabia offers 426 contemporary, spacious guest rooms including 52 suites, an opulent and inviting lobby and reception area. Our hotel features two restaurants Spice Market & Olive both offering views of the city and the Holy Haram in addition to Atrium Café serves pastries and soft drinks. These versatile dining venues offer a creative and extensive array of international and local specialties. Fully equipped business center with secretarial service, 5 medium size meeting rooms with a large pre-function area are available.
Simply awesome, my booking was cancelled due to a lock on my credit card by my bank here in Canada. I was not able to contact my bank due to communication issues between two countries. I was helpless and the hotel said my booking is cancelled and they have no rooms available except a junior suite.in higher price range. I search all over Makkah and found no place to stay running around everywhere. I book the junior suite with the cash I had for 1 night. Great customer service by Adel and his team at Jabal Omar marriott. I sorted my credit card issue via conference call to my brother in law and my bank. Big lesson I learn never leave country without telling your bank. Our suite was had 2 rooms with Great view of Masjid ul Haram. May Allah bless all the staff who helped me and my family also breakfast was awesome and huge variety of food.
The hotel is wonderfull. Clean and well organized. Breakfast open buffet is delicious with wide variety. And fresh stations of eggs and falafel and ftesh baked bakery. Employees at diffetent positions are helpful respectfull and professional. They are approaching you to make sure you are satisfied and enjoying during your stay. I remember from reception Samih, and jasem bajser, and from room service Abd shakoor.
Brought the two cards with me to Canada because I’d like to return to same hotel next when I go to Makkah! V clean and spacious rooms, excellent room service.would love it if you include iron in your room as well. Would absolutely recommend this hotel to anyone travelling to Makkah.reasonable room rate as well.one excellent thing is 24 hour free bus service to haram which is like 2 mins bus from hotel
انا جيت فيه بشهر ذي القعده الفندق حلو وفخم والغرف كبيره ولكن كان تعامل بعض الموظفين زفت وعدم احترام الخدمه سيييئه جدا جدا جدا جدا جدا صفر من عشره ماكان في خدمه طلبتهم ينظفون الغرفه ماجا الا بعد يومين حتى وربي ماكنسها طلبت مويه ماجابوها الا بعد يوم والف اتصال خدمة الكوفي بالغرفه حاطين كاسات ورق ومايحرن يبدلون شي ابد شيء غير لائق بفندق عالمي
Shuttle service every 2 min approx. Close to the haram. 2 minutes drive. No microwave oven. 3 lifts faulty out of 5 for the past 3 days. Could improve the service. Shuttle make it very convenient.
Nice and comfortable hotel with good shuttling bus from to holly Harm. The breakfast was with less variety available also the waitrs act like a watchdog. Overall rating is excellent.
Seema Maqsood Breakfast is good the staff was very helpful and would go out of their. Requires better room service I appreciate the Granting of my late checkout request due to my taxi late.over all great stay Overall