Hope Of Spring Dive Resort
2 المراجعات Prince Abdullah AlFiasal St, Obhur Al-Shamaliyah, Jeddah, Saudi Arabia +966 56 222 0007 www.hopespringdive.com اقتراح تعديل
22 أبريل 2022 6:23
My husband and I both went through the open water certification training with instructor Ali Ayoub and I cannot recommend him enough. He is truly the best in his profession.
Ali has been an amazing instructor and went above and beyond to ensure our success in completing the training. Ali has been extremely accommodating, professional and courteous, regardless of the many obstacles I have faced during the certification process: getting a cold which put a pause on my training, needing to complete the training on half day basis on weekends only (to accommodate for babysitting schedule), and my fear of diving.
What makes Ali special is not only his professionalism but also his emotional intelligence and ability to provide tailored teaching approach to his students. He knew exactly how to help me conquer my diving fear and gave me the encouragement needed to help me successfully complete the training and dive comfortable and safely. Thanks Ali.
Ali has been an amazing instructor and went above and beyond to ensure our success in completing the training. Ali has been extremely accommodating, professional and courteous, regardless of the many obstacles I have faced during the certification process: getting a cold which put a pause on my training, needing to complete the training on half day basis on weekends only (to accommodate for babysitting schedule), and my fear of diving.
What makes Ali special is not only his professionalism but also his emotional intelligence and ability to provide tailored teaching approach to his students. He knew exactly how to help me conquer my diving fear and gave me the encouragement needed to help me successfully complete the training and dive comfortable and safely. Thanks Ali.
05 ديسمبر 2021 19:22
The resort is very nice, the dive shop is well-equipped, and there are beautiful coral and fish to see right off the beach!
So why the one star?
I booked a spin-up dive package with the guy at the listed number, flew in from out-of-town, showed up on time (actually 15 min early) and not only was the staff in the dive shop not even aware of my booking, the instructor wasn’t there either. The instructor no-call, no-showed on me; I was out the taxi fare to and from the resort. To his credit, the on-duty person at the dive shop, was extremely professional and apologetic, and even refunded my resort access fee which I appreciated. He put me in contact with the absent instructor who told me he had a vaguely-described emergency. Stuff happens, I get it, but the impression I got from the call was that he had actually just forgotten me and had a scheduling conflict. He called around trying to find another diver to go with me unsuccessfully. The website says they have dive masters and instructors, plural, but no one was available. I am extremely frustrated that I was not called ahead of time and told that they had to cancel; if they had I might have had time to book at another shop. Instead, he let me show up hoping it would work out. I wasted a day of my trip on this place, 1/10 will not use again.
So why the one star?
I booked a spin-up dive package with the guy at the listed number, flew in from out-of-town, showed up on time (actually 15 min early) and not only was the staff in the dive shop not even aware of my booking, the instructor wasn’t there either. The instructor no-call, no-showed on me; I was out the taxi fare to and from the resort. To his credit, the on-duty person at the dive shop, was extremely professional and apologetic, and even refunded my resort access fee which I appreciated. He put me in contact with the absent instructor who told me he had a vaguely-described emergency. Stuff happens, I get it, but the impression I got from the call was that he had actually just forgotten me and had a scheduling conflict. He called around trying to find another diver to go with me unsuccessfully. The website says they have dive masters and instructors, plural, but no one was available. I am extremely frustrated that I was not called ahead of time and told that they had to cancel; if they had I might have had time to book at another shop. Instead, he let me show up hoping it would work out. I wasted a day of my trip on this place, 1/10 will not use again.