horrible experience. it was a lunch hour, and they still had only 3 people running the branch. the order we placed took so long to come, even though we were second in line. secondly, when the order came, the whoppers were actually cold. they weren’t slightly warm or room temperature even, they were as cold as they’d be if they’d been kept in a fridge for 30 minutes. the patty was very very dry, and we could tell it wasn’t freshly grilled, and the buns were stale, as though they were a day old. when we complained to them about the burger, the staff didn’t even check to see if it was so, they just started saying “thankyou” in a very sarcastic manner. very bad experience, may have been our bad luck, but it was enough to never order from this branch ever again.
طلبت برجر وجبة ب ٣٩ ريال عن طريق هنقريستيشن البرجر باااارد وصل والبطاطس شكلو قديم وبارد مو جديد و نفس الدجاج مهي مستوية سيئ جداً جداً جداً اخر مرة اطلب منكم هادي واول تجربة ليا قلت خليني اجرب وجباتكم صدمتوني خليتوها اخر مرة
رحت طلبت وقال لي ترى مافيه الا الحجم الكبير قلت مافيه مشكله وقال الطلب يجلس ٧ دقائق وانتظرت اكثر ويعطي الي قبلي طلباتهم وانا لا بالاخير يوم وصلت الفندق اكتشفت ان الطلب ناقص والكولا حار
Employee asking for cheese in my meals, i was thinking was free but it costed me a supplement. And kids menu toy they give me a 3d cartoon puzzle to make ourself
My order was missing three sandwiches, I didn’t realize until I got all the way back to my hotel. I had to make another round trip to go get my sandwiches. They did not Give me any issues replacing my sandwiches.
After standing in line for a long time, their ice cream machine isn’t working but yet the menu screen keeps advertising for it. You either put a sign on the machine or remove it from your menu so people know.
تركت كل المطاعم الموجودة في مول الساعة بمكة وتركت ترشيح صديقي لماكدونالدز مدري ويش السالفة طالب وجبتين من برجر كنج صراحتاً ليست جيده تماما برجر كنج الرياض غيييييييير
Took chicken stripes, they looked anything but appetizing and all I tasted was salt and the spicy part, there was so much salt, I couldn't taste the chicken
من احسن المطاعم اللي اكلت فيها انا و أسرتي. من حيث الطعم فهو فعلا متميز جدا انا و الاسرة اكلنا مرتين في مطار القاهرة الدولي و استمتعنا بيه فعلا و جربناه في ابراج الساعة في مكة امام الحرم كان الطعم كويس لكن مش بمستوي فروع مطار القاهرة و طاقم العمل في مكة المكرمة غير مؤهل تمام كان كلهم سعوديين و واضح ان معندهمش الخبرة الكافية لكن عروضة مميزة و الاكل كان كافي.
One of the worst branches for Bergur King around the world. I like Burger King everywhere but Haram branch in Mecca is the worst in the Management. There’s no enough staff to creat a full service with the lowest standards. The casher he is the same person to deliver orders to customers in time and place the customers are endless.so if casher take orders he should stop delivering and the opposite will be right too. The guy who should package orders he left orders list and go out the branch for more than 15 minutes and I remember his name (Bilal) also he get nervous on customers! Pictures attached for his work place empty. I took 45 minutes from my life just to get my order. I believe that Owners of this place can’t accept this system and many many customers as well
Poor burgers as usual foot a burger king but the size of the French fries and the drinks is far too small, like in Europe. In the area I haven't found a good snack with king size portions yet but I'd to so please increase your meal size and you'd get more customers.