اليوم جيت الفرع خدمة العامل المصري سيئه ويوم فكرت اطلب من الدونات المكان يعج بالذباب من داخل الثلاجه مافي رقابه وعند اخبار المصري فقط اكتفى بمنادات العامل باخراج الذياب! وين النظافه والتعقيم من اسوء الفروع
The building: The place is nice and clean, but if there was background music it would improve the experience. Service: the guy who asked for our orders was friendly and understanding. We got ourselves 1 black coffee, 1 latte, and 1 grilled cheese. Took about 5 minutes to get done so it was fast. Considering they had other people in the building. But they had a mix up with the grilled cheese and gave it to us on a plate but we ordered takeout, but they fixed it quickly and gave us the sandwich in 30 seconds. Food: I recommend the chocolate donuts. I had one at dammam airport and it was absolutely amazing (best donut I had) The grilled cheese was fine, I recommend that they toast the bread a bit more.
عندهم موظف يمني اعتقد والله انو كرهني المحل وصرت ما عاد اجيهم كل مره يكون عندي عرض الانتر تينر ما يعجبه ويوريك انو عاجبه وتكون واقف تبي تطلغله كود الخصم يقولك يلا امشي وارجع انزل في ناس وراك لا اسلوب ولا ذوق ولا حتى المسؤول الثاني رحت شكيت له كني حكيت مع جدار صراحه تيم هورتنز لازم تسوى ورشه عمل كيفيه التعامل مع الزبائن
بصراحة أجد تيم هورتنز جيد في الشكل الخارجي للمحل والداخلي كذالك لكن في الأسعار سيئ بشكل كبير ولا يوجد عروض مقارنة بمقاهي عالمية مشهورة لها شعبية كبيرة في المملكة.
Their only espresso machine broke down (how come they relay on only single machine) and they are always out of low fat milk. I bet they received zero training. Please avoid.
Prepared my food and drink fast, which is good. However, very bad customer service. Staff aren’t friendly nor welcoming. Fix this. The place just opened and you will be losing customers from now on if you keep this up. A “good morning” or a “welcome” or even a smile would go a long way.